Our 15-day return and exchange policy applies to all products, including custom orders, when there is a quality issue. Please contact us within 15 days of receiving your order to request a return or exchange.

Returns and exchanges for non-quality-related reasons are generally not accepted. Damage caused by misuse or improper handling is not considered a product quality issue.

To discuss a quality issue, email admin@jinwufushi.cn with your order details and a description of the problem. We will review your request and explain the next steps.